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The server nobody updated

On 1 August 2012, one server at a U.S. trading firm began sending orders nobody meant to send. Research and a novel its publisher says has sold over half a million copies show why the way a change reaches a system matters so much. This is a story about software, not financial advice.

Major #27: Information TechnologyThe story: Knight Capital’s technology team (2012). The book: The Phoenix Project by Gene Kim, Kevin Behr and George Spafford.

About 8 minutes

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In this lesson

  • Eight servers and a dead program
  • Forty-five minutes
  • What the research says
  • The book: The Phoenix Project
  • What the evidence says about the book
  • Where this comes from
  • Try it today
  • 4 questions to check yourself

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